Comcast® to Open XFINITY® Store in Illinois This Summer

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Comcast® is set to open an XFINITY® outlet, which has a layout similar to mobile retail stores, in Market Place Shopping Center this summer. The store of the Comcast® subsidiary to open in Illinois will take the space of a former department store of Bergner’s. Comcast® offers bundled cable packages, telephone and internet plans to the residential customers under the XFINITY® brand. Its stores are designed as customer service centers, where shoppers can get to know about Comcast’s products and services and existing subscribers walk in for any purposes.

“The 4,000-square-foot store, which is slated to open this summer, will give visitors hands-on experience with XFINITY’s range of products and services, from cable TV, high-speed internet and the company’s new mobile phone service, XFINITY Mobile®, to its home security and home automation platform, XFINITY Home®,” Comcast® said in a statement.

The XFINITY® outlet will have zones where visitors can operate XFINITY’s applications installed on Apple iPads and other compatible devices. The applications will comprise XFINITY Stream® app, XFINITY® WiFi app, and xFi app. The XFINITY Stream® app allows residential subscribers of the cable giant to stream television over Wi-Fi network at home, stream hundreds of live channels on mobile devices, and stream thousands of video on demand. XFINITY® Wi-Fi app allows subscribers to search for hotspots situated in the nationwide footprint of Comcast®, whereas the xFi app allows customers to customize and take control of their connected home devices.

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The cable provider also promises that the staff of XFINITY® outlet will include people with expertise, not just those who sell their products and services. The purpose of the store is to serve as a Comcast® service center, although its layout has a striking resemblance to mobile retail outlets.

For instance, XFINITY® stores take cues from the service centers of Apple® or their Genius Bar where the customers of the technology company can get technical tips. With the assistance of knowledgeable staff at XFINITY® stores, new and existing customers can sign up for best cable deals, internet and voice plans or other services of Comcast® as per requirement. On the other hand, existing residential customers can take advantage of the service center to pay invoices, return or pick up equipment, or acquaint with new services or upgraded features of Comcast XFINITY®.

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