If you’ve just begun considering getting satellite internet for the first time, chances are you’re confused on how to find the best provider. This is nowhere near easy, but with the right kind of information, it is possible to minimize the chances of a mistake. The following questions deal with aspects of service which would affect you as a consumer, and reveal whether your connectivity needs will be met.
Is satellite internet available in your area?
Satellite internet being independent of cable or fiber lines, it’s essentially available anywhere in the country. You need to be able to clearly see the southern sky, including in rural areas and inside RVs. Tall buildings or trees can sometimes get in the way of reception, so check with the provider and see if they can guarantee a strong signal.
What are the equipment required?
The technology uses a dish and a modem, where a rooftop dish beams internet signals from an orbiting satellite, to the modem installed inside the house. You connect your PC or wireless router to this.
Do you have to purchase or rent the equipment?
Most ISPs have you buy your equipment from them for a one-time fee, as well as offer the option to rent. Calculating expenses for a couple of years ahead lets you figure out which is a better ROI.
What’s the data cap on their best plan?
Providers always put a cap on the amount of data you can receive through their satellite service. This is the same as how much you download inside that period. The cap varies by provider. If you’re an intensive user – you do a lot of video streaming, online gaming, etc – then it’s smart to look into higher capped packages. Also, what fees would you be charged for exceeding the cap?
How many devices can you connect?
With a wireless network of the type found in most modern homes these days, you have no limit to the number of devices that can be connected. But a high number can mess with internet speed and latency. If you have multiple devices, sign up for a package with higher max speed, ensuring all of them can stay connected without the issue of lag.
How much will it cost?
Cost of satellite internet service varies with provider, and is based on how much internet speed you require. Find out more about which package bundles the benefits you’re looking for.
How good is their customer service?
This is often a game changing factor when people consider ISPs. Prefer comprehensive support options, and an ISP willing to listen to customers. Read online reviews to see how good they were with past customers.